Frequently Asked Questions
When will the MY LITY armband be available?
Our first product — the high-visibility armband — is currently in production and available for preorder now. Estimated shipping will begin once production is complete. We’ll keep you updated every step of the way.
How does the armband improve safety?
Our armband uses neon yellow and reflective materials scientifically proven to enhance visibility during both day and night. It helps make kids and teens more noticeable to drivers, cyclists, and pedestrians.
What ages is the armband designed for?
The armband is designed to fit children and teens of various sizes, with adjustable straps for comfort and versatility. It’s lightweight, flexible, and easy to wear over jackets or sleeves.
Can I cancel or change my preorder?
Yes — you may cancel or modify your preorder within 7 days of purchase for a full refund. After that, all orders are considered final as we begin production and fulfillment preparation.
How can I contact you?
You can reach us anytime at info@mylity.com or via WhatsApp Business: +41 767 01 86 00. We’re happy to help with any questions about your order, product info, or our mission.