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Frequently Asked Questions

Our first product — the high-visibility armband — is currently in production and available for preorder now. Estimated shipping will begin once production is complete. We’ll keep you updated every step of the way.

Our armband combines neon yellow colour, high-quality retroreflective material, and an integrated LED, features used in visibility-focused design to help children be more noticeable in low-light and poor-visibility conditions. Actual effectiveness depends on environmental conditions, battery level, and how the product is worn.

The armband is designed to fit children and teens of various sizes, with adjustable straps for comfort and versatility. It’s lightweight, flexible, and easy to wear over jackets or sleeves.

Yes — you may cancel or modify your preorder within 7 days of purchase for a full refund. After that, all orders are considered final as we begin production and fulfillment preparation.

You can reach us anytime at info@mylity.com or via WhatsApp Business: +41 767 01 86 00. We’re happy to help with any questions about your order, product info, or our mission.

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